Upcoming Courses & Events

BSB40401 Certificate IV in Business, specialising in either

• Strategic Leadership
• Coaching & Mentoring
• Dispute Resolution
• More Information (pdf)

Note:  these are all public courses

• 40458A Certificate IV in Counselling with Transactional Analysis
  - specialising in “Personal Counselling” or “Workplace Counselling” or “Dispute Resolution”
• BSB40401 Certificate IV in Business

These are a Nationally accredited certificate programmes designed to give insight, and to gain simple ways to empower
individuals, manage staff and workplace teams.

The Business Certificate incorporates Coaching, Counselling and Mentoring Skills.

Programmes are designed to complement and help participants to further empowerment and growth when working with their teams and in their personal lives.

Other courses currently offered for clients:

• Managing Change Effectively
• Stress Management - Success Without Stress
• Strategies for Stress and Change
• Handling Difficult Situations and/or Customers
• Conflict Resolution and Negotiation Skills
• Mediation Skills for Managers and Team Leaders
• Dispute Resolution in the Workplace
• Effective Decision Making
• Persuasive Communication
• Managing Assertively
• Customer Service Success
• Successful Presentation Skills
• Effective Meeting Skills
• Team Management Systems
• Four Quadrant Leadership
• Career Planning and Management
• Accelerated Learning Techniques
• Search Conference & Scenario Planning

Assistance is also available to initiate programmes in Facilitation of work groups/teams to:

• be more effective resolve conflicts
• develop strategic planning
• ongoing supervision and coaching for Managers Supervisors and Staff
• counselling of Staff and mediation

Note:  these are all public courses